I recently ran into an issue I had with an acer AL1714. At first I thought it was what they call ‘dead pixels’.

I was seeing a burned in image of my email client. It looks similar to the problem that used to occur in CRT’s. I found that to be odd, as I understood LCD’s don’t have this problem.

I first contacted Acer about the problem. This monitor has a 3 year waranty, and I only had it for 3 months. The good news is that they could repair it in 7-10 days. Cool. The bad news is that they wouldn’t send out aImage Persist Cleaner replacement in the mean time. Not even with a credit card to secure it. I asked them how they proposed I continued to do any work. I’m paraphrasing their response as, “that’s for you to figure out”. Nice warranty….. so much for support.

At this point I decided to investigate further. After much googling, I discovered that my problem was not uncommon. Hmmm. It’s called Image Persistence.

It turns out that pixels in an LCD have a memory. If an image is on the pixels for an extended amount of time, the pixels will remember the image. The amount of time is unknown to me. I’m suspecting that it hase something to do with response time? As you can see in the upper portion of the screen, you can make out the ‘box’ of my outlook email client.

Image Persistence

The good news is that it’s not permanent. Here are a few steps you can take to remove it (suggested by an article at dslwebserver.com);

  1. Create a 1200 x 1600 100% white .gif to use as a screen saver. (In windows you can add it to “My Pictures Slideshow”). You can just download this one if you like. (Right click->save as)
  2. Set that to run after 2 minutes of non-use.
  3. Set the monitor to power off in a short amount of non-use. Say 15 minutes.

In a few days your monitor shouldn’t remember those open application borders anymore. Then you can return the settings to a more tolerable time setting, and set your old favorite screensaver etc.

Rinse, and repeat as needed.

Update 1/05/2006:You can do the same with apple LCD’s as described here.

Have you had something similar happen to you? If you have any other suggested comments or educational tips on image persistence, please leave a comment.

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19 Responses to “LCD ghost remedy”

  1. Things That ... Make You Go Hmm Says:

    LCD ghost images, fuzzy fonts and image persistence

    A couple weeks ago my friend Lestat got a new LCD monitor and said he had problems with ghost images. He asked if I had experienced similar problems with the Westinghouse LCD I recently purchased. I did have some LCD ghosting issues, particularly arou…

  2. jafer Says:

    I had the same problem with a 19″ monitor I bought at Staples with an extended warranty. I didn’t get that monitor back for 6 weeks and they wouldn’t give me a replacement.

    I ended up buying a new monitor.

  3. gil arroyo Says:

    Might be a signal input that should be but isn’t turned completely off. If it is ‘lcd persistence’, should be able to ‘clean it’ with a bright screen for a few minutes.

  4. Bob Says:

    I have an Acer 19″ LCD too and just noticed this problem the other day. It’s no where near as bad as the picture you posted, but on an all grey screen I can make out the firefox toolbar separators. They show up as whitish horizontal lines.

    I’m trying the white screen fix now. Hopefully it’ll work!

    Anyway, I know this is an old post (found on google) but just though i’d chime in.

    Have you noticed if this problem got any worse on your monitor, or can you fix it every time?

  5. ^Lestat Says:

    Actually the white screen does do it’s job. I’ve seen it take a few weeks on one, but it was heavily ‘Image Persisted’ hehe.

    Yes it’s an old post, but seems to be quite informative. I haven’t written in a while. Work has been keeping me quite busy.

    Thanks for stopping by!

  6. Samsung 740N LCD Monitor - long POST - TechEnclave Says:

    […] Samsung 740N LCD Monitor - long POST I have had a some problems with my Samsung 740N monitor…. First….. When I got it I did not notice immediately the White patch on its screen…. a picture…. I always thought that the patch was a reflection from the rooms light. It was only when I was watching a movie one night I realised that this was a defect. I looked around the forums for an answer to this and got one which was to lightly press the patch with a soft clean cloth and spread the patch outwards - this really helped reduce the patch by about 75% !! Second….. Since the last month or so I found that every time I had some Windows open in XP (including the browser) and these were stationary for over an hour and after that when I closed the window then there were White lines left behind on the screen - these were from the white borders and white text from the programs which had been opened - these really looked horribly like scratch marks on the screen - really scared me at first …. I still dont know what causes these ghost images of the windows to remain on the screen after only one hour…. a picture …. not of my screen but taken from another person with the exact same problem ….. I got this picture from this page … Beginnercode.com » LCD ghost remedy … and on this page I found a way to get rid of the white lines too …. simple… 1) Create a 1200 x 1600 100% white .gif to use as a screen saver. (In windows you can add it to “My Pictures Slideshow”). 2) Set that to run after 2 minutes of non-use. 3) Set the monitor to power off in a short amount of non-use. Say 15 minutes This above method removed the lines everytime …. Yesterday I contacted Samsung via their Samsung Online Call Registration System and mentioned these 2 problems - Samsung today sent an engineer promptly on time - as always - and this guy had brought with him a brand new LCD Panel which he swapped and when we switched it on we saw this…… 5 Black marks …. AAAAARGH !!!! some body had pressed the Panel hard with his fingers and has left the impression of his fingers on the panel !!! The Samsung engineer says that these BLACK marks should go away in 2 days use of the monitor otherwise he will replace it….. LETS SEE …. Thank GOD - The second LCD Panel does not show the white lines problem and it does not have a White patch. One thing I must mention is that the second LCD Panel is MUCH better then the first one - the brightness of the screen and its sharpness is better at the same settings SAMSUNG’s Digital World - Online Call Logging FYI …. you need Java installed to make entries in this Samsung page…. ————————- Advertisement ————————- […]

  7. perry williams Says:

    i am a big fan of samsung

  8. Keith Says:

    Thanks for the Post! This was a good read.

    http://www.eBuyHD.com

  9. sersoft Says:

    My 27″ ViewSonic hdtv has ALOT of image persistence, even when I play games like counter strike, there’s a ghost of the radar on the screen after I close the game.

    I use it only as a monitor for my PC, most people say it’s because HDTV LCD’s are cheaper and designed for television, where the picture changes constantly, but my desktop always has something not moving on it, like the taskbar, icons, even the mouse pointer.

  10. amin Says:

    i has the same problem with my viewsonic VA712 it started at the top of the screen i small area about on 1cm from top of screen then in 5 month the area increased to 6cm and any text or icon in the screen has a shadow

  11. saws Says:

    Some things about the viewsonic VA712 this monitor has a brightness level of 380 cd/m” which is higher than most of the LCD screens you get here. However the same cannot be said about the contrast ratio. It stands at 350:1 (typical) and 450:1 (max), which is slightly lower than most of the good LCDs today

  12. sumit Says:

    hey i brought a new samsung 943NWX LCD.
    What i have noticed is that there are some places where the text is overlapping… ie the text has a ghost effect… and mostly this text is in the upper area and one line in side bar..otherwise there is no as such effect when i read pdf’s or watch movies… plz suggest what to do…

  13. Anwar Says:

    Opera browser caused this to my monitor, I thought it was permanent but I found that it’s because of opera using white lines in their GUI, the best thing to resolve this it to stop using this browser, or switching of you monitor from time to time.

  14. Jonathan Says:

    i BOUGHT A USED DTF-510 on ebay. The ghosting has been pretty bad, and the burn in is worse. I am testing the 100% white desktop image as a gif. So far, about fifteen minutes, it is looking better. I am thinking of using an alternating gif, 100% black and 100% white, flicker affect to see if that helps. So far, the white is doing a good job, but I want to test my theory to see what it does as I am still experiencing a good bit of burn in. I doubt I can fix it as the unit was probably subjected to some variants that it shouldnt experience.

    Thanks for you initial research and testing, it has helped. I will reply with my results sometime later.

  15. John Potter Says:

    My LCD ghosts disappeared after pulling my VGA cable out from underneath my Compaq Desktop. EMI from the nearby fan motor probably caused it.

  16. randalflagg.net Says:

    LCD ghost remedy…

    I never knew LCD screens were effected by after-image problems like CRT screens were. Learn something new every day.
    It turns out that pixels in an LCD have a memory. If an image is on the pixels for an extended amount of time, the pixels will remember…

  17. john sullivan Says:

    Have Mitsubishi 40 in LCD HDTV..watch lots of 4×3 images because I do not like to stretch the image.
    Now the image is brighter on the sides(16×9image) for a time until the set is on for about 20 minutes then it will even out to the same brightness (although less bright)across the entire display.
    I am not sure this falls into image persistence but wondered if there is truly a fix. I have had the set for 15 months…this started about 2 months ago.
    I have turned the backlight to zero and adjust the rest of the set from there.

  18. linton Says:

    Searched everywhere for a decent Mitsubishi Pajero 4×4 with some nice extras and toys. saw quite a few that were so-say ‘good condition’ but all were pretty poor. The odd one I did find on a forecourt were expensive and not worth the extra money.
    I decided to import my own from Japan but found it is not the easiest thing in the world. Not impossible of course but time consuming and a risk all the same. Meant doing lots of searching and then paying the money in Yen to an unknown in Japan. Didn’t liek that idea too much.
    I then found Algys Autos Ltd. They have garages in Japan and the UK (Bristol) so were well placed. They even offered to deliver the car direct to my door! They sourced, inspected and imported the car for me at COST price plus £350…..MAD no idea how they can still survive at those prices but I must say they were very proffessional and I see they have been well established and respected for over 14 years so I guess the formula works! Certainly worked for me.
    Bottom line is give them a site visit, well worth the time and I am very happy chappy!!

  19. smitty Says:

    I had same problem. Reroute as suggested by John Potter in previous post, and/or tighten cable connections. All is OK now.

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