I had to call Mr. Softy a few days ago to help me with a licensing issue. Of course the call was farmed out somewhere that I can only assume is not in the USA. So once again I was speaking to someone with a heavy indian accent named, Jerry.
I’ve had these calls before and was ready for the long haul. Especially while expecting to get a 32 digit authorization key. However this time was different. Jerry was rather smart and had done this before. He used the phoentic alphabet and this call was a snap!
The main benifit to the phonetic Alphabet is that it’s standardized. I got the following data from a NASA page that explains it in detail. For now, I’m posting my own for reference.
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Since the call I’ve used this several times without having to repeat to people the difference between an “M” and an “N”.
Technorati Tags: phone, tech support, phonetic
October 4th, 2006 at 2:27 am
Yeah I like english too.